About Know The Road
Helping transport businesses navigate safety and compliance with confidence.
Why Know The Road Exists
The transport industry doesn't need more paperwork.
It needs practical solutions that work in the real world.
After decades working across transport operations, safety, compliance and accreditation, we saw too many businesses struggling with systems that were difficult to understand, difficult to maintain and disconnected from day to day operations.
Generic templates that didn't reflect how businesses actually worked.
Consultants who were difficult to contact when support was needed most.
Compliance requirements that seemed to become more complex every year.
There had to be a better way.
Know The Road was created to bridge the gap between compliance requirements and practical transport operations.
Our goal is simple: To help transport businesses build safer, stronger and more sustainable operations without the overwhelm.
Our Vision
A confident transport industry that achieves strong safety and compliance outcomes.
We believe transport businesses should be able to operate with confidence, drivers should feel safe and supported, and compliance should help businesses succeed rather than hold them back.
Achieving that requires practical safety, operational excellence and regulatory compliance working together to create better outcomes for everyone.
Our Mission
To simplify transport safety and compliance through practical, real-world solutions.
We work alongside transport operators to simplify compliance, strengthen safety systems and improve operational performance.
Rather than providing generic templates, we help businesses build practical systems that reflect how they actually operate.
Our goal is to make safety and compliance practical, achievable and sustainable, so operators can focus on running their business with confidence.
Our Values
These principles guide how we work, how we support our clients and how we approach transport safety, compliance and continuous improvement every day.
INTEGRITY
We provide honest advice and put safety before convenience.
PRACTICALITY
If it doesn't work in the real world, it doesn't belong in the system.
PEOPLE
We treat operators, drivers and other transport stakeholders with dignity and understanding.
PARTNERSHIP
We work alongside our clients, listening first and tailoring solutions to their business.
CONTINUOUS IMPROVEMENT
We continually learn, adapt and improve because transport businesses never stand still.
Why Choose Know The Road
We're more than compliance consultants. We combine practical industry experience with tailored advice and long-term support to help transport businesses build safer, stronger operations.
Real Transport Experience
We understand transport because we've lived it. Our advice is shaped by decades of experience across transport operations, safety, compliance and accreditation.
Practical Solutions
We build systems that support day-to-day operations, helping businesses meet their obligations without creating unnecessary administration.
People First
We believe lasting improvements happen when operators, drivers and managers understand the purpose behind the requirements and take ownership of the outcome.
Long-Term Support
We build long-term relationships with our clients, providing practical support, guidance and a trusted sounding board when challenges arise.
Meet The Team
Behind Know The Road is a team with decades of practical transport industry experience.
We understand transport because we've worked in it. We understand compliance because we've helped businesses navigate it. Most importantly, we understand that every business is different and deserves practical support tailored to its operation.
Steve Broadbent
Steve Broadbent brings more than 40 years of practical transport experience to Know The Road, spanning professional driving, transport operations, safety leadership and industry engagement.
In recognition of his contribution to the industry, Steve was awarded the 2023 Professional Driver of the Year at the National Trucking Industry Awards.
Having worked closely with operators, drivers and industry stakeholders throughout his career, Steve understands the realities of running transport businesses and the challenges faced by those working on the front line.
His practical approach helps ensure that systems, processes and recommendations remain grounded in real-world operations and can be implemented successfully in day-to-day business activities.
Steve is passionate about helping operators achieve better outcomes through practical, common-sense solutions that improve safety, compliance and operational performance.
Jodie Broadbent
Jodie is a transport safety, compliance and accreditation specialist with more than 30 years of industry experience.
As a Lead Auditor and industry advocate, Jodie has worked with transport operators across Australia, helping businesses improve safety, strengthen compliance and build practical systems that support day to day operations.
Jodie is heavily involved with industry advocacy, holds a Director role with NatRoad, and has contributed to numerous industry initiatives focused on improving safety and professionalism within the transport sector.
Her passion is helping transport businesses move beyond paperwork and build systems that genuinely support their people and operations.
Working Together
We believe the best outcomes are achieved when practical industry experience and strong compliance expertise come together.
That's why our clients work directly with experienced professionals who understand both the operational realities of transport and the requirements needed to operate safely and compliantly.
Our Approach
The 4 Pillars of Safe Transport® provide the foundation for everything we do.
By focusing on People, Vehicles, Loads and Journeys, we help transport businesses move beyond paperwork and build practical systems that support safer operations, stronger compliance and better business outcomes. Governance forms the foundation of this system, covering leadership, systems, accountability and continuous improvement.
PEOPLE
Supporting drivers, managers and business leaders through practical safety, compliance and competency systems that work in the real world.
VEHICLES
Helping operators manage maintenance, inspections, asset compliance and vehicle safety throughout the asset lifecycle.
LOADS
Providing practical guidance on mass, dimension and load restraint obligations to reduce risk and improve operational performance.
JOURNEYS
Supporting fatigue management, route planning, scheduling and operational decision making to help transport businesses operate safely and efficiently.
How We Work
Every transport business is different.
That's why we take the time to understand your requirements before recommending a solution.
We provide free, no-obligation quotations tailored to your specific needs, with clear scope, deliverables and pricing provided upfront.
Where possible, we favour fixed-price proposals so you know exactly what to expect before work begins.
Ready to Start the Conversation?
Every transport business is different. If you'd like to discuss your challenges, goals or compliance requirements, we'd welcome the opportunity to help.
Let's Have A Chat
