Privacy Policy
1. Introduction
Know The Road is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information through our website.
In this Privacy Policy, "Know The Road", "we", "us" and "our" refers to Know The Road, a business operated by S & J Broadbent Pty Ltd.
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
• Name
• Email address
• Telephone number
• Company name (where provided)
• Information submitted through contact forms
• Information contained in enquiries or correspondence
We may also collect non-personal information relating to website usage, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites
3. How We Collect Information
We may collect information when you:
• Submit a contact form
• Contact us by email
• Contact us by telephone
• Subscribe to updates or communications (if applicable)
• Browse or interact with our website
Some information may be collected automatically through website analytics tools.
4. How We Use Your Information
We may use personal information to:
• Respond to enquiries
• Provide information you have requested
• Communicate with you regarding our services
• Improve our website and user experience
• Monitor website performance and security
• Meet legal and regulatory obligations
We will not sell, rent or trade your personal information to third parties.
5. Website Analytics and Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.
Cookies may collect information such as:
• Pages viewed
• Time spent on the website
• Browser information
• Device information
You can disable cookies through your browser settings, although some website features may not function correctly.
We may use analytics services such as Google Analytics to help us understand website performance and visitor behaviour.
6. Disclosure of Personal Information
We may disclose personal information to:
• Service providers assisting us with website hosting, technology or administration
• Professional advisers where necessary
• Government authorities where required by law
We will take reasonable steps to ensure any third parties handling personal information do so appropriately.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
8. Access and Correction
You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate or incomplete.
To make a request, please contact us using the details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this website and will take effect immediately upon publication.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Know The Road
A business operated by S & J Broadbent Pty Ltd
Melbourne, Victoria, Australia
Email: info@knowtheroad.com.au
Website: www.knowtheroad.com.au
Last Updated: June 2026
